Shipping policy
Thank you for shopping with us. We are committed to delivering your order accurately, in good condition, and on time.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Time
Estimated delivery times vary based on your location:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–15 business days
Please note that delivery times may vary due to external factors such as customs delays or carrier issues.
Shipping Rates
Shipping charges are calculated at checkout based on your location and order size. We may offer free shipping on selected orders or promotions.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Delays
While we strive to meet all delivery timelines, delays may occur due to unforeseen circumstances such as weather conditions, customs clearance, or courier issues.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact us within 3–5 days of delivery, and we will assist you in resolving the issue.
Contact Us
If you have any questions about your order or shipping, feel free to contact our support team anytime.
